Webmaster & System Administration

Our comprehensive webmaster services include:

• Website Maintenance & Updates: Regular updates to keep your site current and secure
• Security Monitoring & Patches: 24/7 security monitoring and immediate threat response
• Server Management: Server optimization and performance tuning
• Database Management: Database optimization and cleanup
• Plugin & Software Updates: Regular updates to all website components
• Performance Monitoring: Continuous monitoring of site speed and uptime
• Backup Management: Automated daily backups with easy restoration
• Technical Support: Expert troubleshooting and issue resolution

Our webmaster services are billed in advance:

• Monthly Retainers: Ongoing maintenance packages billed monthly in advance
• Non-Refundable: Retainer fees are non-refundable once active
• Hourly Billing: Additional work outside retainer scope is billed hourly
• Scope Definition: All services clearly defined in written agreements
• Payment Terms: Monthly billing with 15-day payment terms

All billing terms are outlined in our service agreements to avoid confusion.

Our maintenance packages include comprehensive website care:

• Software Updates: Regular updates to WordPress, plugins, and themes
• Security Patches: Immediate application of security updates
• Performance Monitoring: Continuous monitoring of site speed and uptime
• Backup Management: Daily automated backups with retention policies
• Content Updates: Minor text changes and image updates
• Technical Support: Quick response to technical issues

We handle all routine maintenance so your website stays secure and up-to-date.

We provide rapid response to website issues:

• Critical Issues: Response within 2 hours for site-down situations
• Security Issues: Immediate response to security threats
• General Issues: Response within 24 hours for non-critical problems
• Maintenance Windows: Scheduled maintenance during low-traffic periods
• Emergency Support: 24/7 emergency support for critical issues

Response times are guaranteed in our service level agreements.

Yes, we provide comprehensive website migration services:

• Host Migration: Moving websites between hosting providers
• Platform Migration: Converting between different content management systems
• Data Transfer: Complete transfer of files, databases, and content
• DNS Updates: Domain configuration and DNS management
• Testing: Thorough testing to ensure everything works correctly
• Support: Assistance throughout the migration process

Migration services are billed hourly and quoted in advance based on complexity.

We provide comprehensive emergency support:

• Site Recovery: Rapid restoration from backups if needed
• Security Breaches: Immediate response to security incidents
• Performance Issues: Quick diagnosis and resolution of speed problems
• Plugin Conflicts: Rapid resolution of plugin or theme conflicts
• Database Issues: Expert database repair and optimization
• Communication: Regular updates during emergency resolution

Emergency support is included with all maintenance packages at no additional cost.